Privacy Policy — KnowDesk.ai

KnowDesk.ai ("we", "our", "us") is operated by Amilek Consultancy Solution. This Privacy Policy explains how we collect, use, and protect information when you use knowdesk.ai.

By using KnowDesk.ai, you agree to this Privacy Policy.

We collect the following information when you use our service:

• Situation text: The life situation you type into the search box (e.g. "I am getting married")
• Pincode: The 6-digit Indian pincode you enter to find nearby experts
• Device information: Browser type, device type, and IP address collected automatically for security and rate limiting purposes
• Usage data: Pages visited, search queries, and time spent on the site, collected via Google Analytics

We do NOT collect your name, email address, phone number, or any personally identifiable information unless you voluntarily submit it through our "For Businesses" contact form.

We use the information we collect to:

• Find relevant local experts near your pincode using Google Places API
• Generate appropriate expert categories using Google Gemini AI
• Improve our service based on search patterns
• Prevent misuse and protect against automated abuse
• Display relevant advertisements via Google AdSense

YOUR SEARCHES ARE NOT LINKED TO YOUR IDENTITY. We store search data (situation + pincode) to generate shareable links, but we do not know who performed the search.

KnowDesk.ai uses the following third-party services:

Google Places API — Used to fetch real local business data near your pincode. Subject to Google's Privacy Policy: policies.google.com/privacy

Google Geocoding API — Used to convert your pincode into a geographic location. Subject to Google's Privacy Policy.

Google Gemini AI — Used to understand your situation and generate relevant expert categories. Subject to Google's Privacy Policy.

Google AdSense — Used to display advertisements on our website. Google may use cookies to serve ads based on your interests. Subject to Google's Privacy Policy.

Google Analytics — Used to understand how users interact with our website. Subject to Google's Privacy Policy.

KnowDesk.ai uses cookies for the following purposes:

• Google AdSense cookies: To display relevant advertisements
• Google Analytics cookies: To track usage and improve our service
• Session cookies: To remember your search within a browsing session

You can disable cookies in your browser settings. Note that disabling cookies may affect how advertisements are displayed.

Search data (situation text + pincode + results) is stored in our secure database to generate shareable links. This data does not contain personal information. Shareable links remain accessible permanently unless deleted.

You have the right to:

• Know what data we hold about you
• Request deletion of your data
• Opt out of personalised advertising via Google's Ad Settings

For any privacy-related questions, contact us at:

Email: contact@amilekconsultancy.com
Website: knowdesk.ai

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.